I login to Parceline website from work, it’s been delivered this morning.
YES! I say to myself….we’ll thats a lie, I muttered a faint cheer to which everyone in the office looked at me confused as to why I was finding work anything other than mind numbingly boring…
…they didn’t have a shiny new Blackberry waiting for them at home.
After the remnents of the delivery packaging had fell to the floor I held the phone’s box in my hands followed by one of those godly church choir phrases in the background…thank god noone was around to see me in awe.
After I finished drooling over my hand which was hoveering over the phone for protection I continued on to the Orange website to activate the sim card number. So I type it in and click next, after a few seconds i’m greeted to a “Sim Card invalid, please try again” message. I shrug it off as a e-fart and call the number on screen to speak to Orange Customer Services.
The polite lady answers and I tell her i’m having trouble activating my shiny new Blackberry online so we got it all done over the phone. “Ok Mr Parton, it will take between 2 - 4 hours for the sim card to be activated, please leave your phone off for two hours. You’ll receive around four text messages from orange, when you turn your phone on, Just open each message and then delete them.”
Seems simple enough, phone needs charging anyhoot so lets zoom three hours ahead into the future.
<cue wild trippy light flashing scene>
I turn the phone on… ‘SIM CARD ERROR’. wtf does that mean? manual has nothing about that so I turn off the phone and restart it up… ‘SIM CARD ERROR’.
Now i’m getting worried, maybe I jumped the gun a little, i’ll leave it another couple of hours.
<cue another wild trippy flashing lights scene>
‘SIM CARD ERROR’
Thats it, im offically pissed orf. “Hello, welcome to orange customer services, can I have the orange mobile number….”
“no, I don’t know the number yet” I mumbled. I proceeded to describe how my shiny new phone was giving me the middle finger.
“What we can try is turning off the phone, removing the battery and the sim card, putting the battery back in without the sim card, letting the phone boot back up and then running a master reset on the phone”.
Sounds interesting I thought so I did that…
after putting the sim back in and booting up.. ‘INITALISATION FAILED’ instead of the sim card error message… I’m literaly crying now.
“Looks like your sim card is faulty, you have to pop into an orange shop and they’ll replace it with a new one and register the new number there”.
I blubbered out a reluctant thanks…what am I thanking them for? they sent me a shitty crap nonworking sim card, they should be arrested for mental torture.
<cue next day>
I’m talking to the orange sales dude and he straight way tell me “sorry, we dont change sim card’s. Orange CS shouldn’t have told you that. A new card needs to be sent out to you in the post”.
You know those small blackouts you have where you imagine the person your talking too has just been psycotically murdered by you, you feel your teeth grind together tight and all the blood in your body rushes to your face…??? ok, I have said too much there.
Which brings me to where I am now, sat at my desk at work, writing this blog on my laptop instead of my shiny new curve…This is just typical of my luck, just typical.
Where’s a puppy dog when you need one?